Solara Data Systems provides fully
managed online data backup and IT support services. Our mission is to empower small
and medium size businesses by protecting their data and implementing IT solutions
that are comparable to those of large corporations, yet affordable to companies
with limited IT budgets and scarce internal resources.
DATA PROTECTION
Solara Data Systems developed a unique offering designed specifically for small
and medium size businesses. Our solution differs greatly from those offered by many
providers that target individual consumers. Few key factors that set us apart from
many competitors are:
Performance – our backups are
fast! We have unrestricted Internet pipe that ensures quick and efficient backups
for all our clients.
Security – our data centers are
state-of-the-art! Solara Data Systems provides the physical environment necessary
to keep your data available 24 hours a day, 7 days a week. Data Center facilities
are custom designed with HVAC temperature control systems with separate cooling
zones and seismically braced rocks, state-of-the-art pre-action fire suppression
systems, uninterrupted AC power, backup diesel generators, 24x7 secured card access
as well as video surveillance.
Real-time monitoring and alert system
– we keep a close eye on your backups making sure they occur properly. We
utilize monitoring software and alert system that confirms successful backups and
alerts about issues before they cause any damage.
Live support – Solara Data Systems
prides itself on our outstanding customer service. Every client is assigned a dedicated
account manager who is available on a 24x7 basis to answer any questions or to dispatch
a technical support representative to resolve any issue. We guarantee a 4-hour turnaround
time regardless of client’s location.
IT expertise – we supplement
our data backup services with thorough IT knowledge and years of hands-on experience.
We don’t just transmit and store your data, we utilize our industry knowledge
to make the process safer and free of error. With the increasing complexity of technology
and software used by businesses, we are prepared to efficiently troubleshoot and
resolve the various issues that can jeopardize our clients’ networks.
Fast and reliable restores –
online and physical data delivery. Most times, online restores will be fast and
sufficient. However, when a client requires a restore to a large amount of data,
an online process may not be fast enough. For those times, Solara Data Systems will
physically deliver and restore the data within the same business day. Our Data Centers
are local to our NY Tri State area and Virginia clients, so there are no emergency
shipping costs passed on to our clients.
Learn more about our Data Protection
Services >
IT SUPPORT
Solara Data Systems is the reliable professional intermediary between you and your
business' complex network infrastructure. Our expert consultants and engineers work
with your network so that you don't have to worry about your business uptime, data
integrity, or maintenance. Our strategic role holistically covers your IT consulting
considerations. Depending on the level of involvement you need, Solara Data Systems
is flexible enough either to advise or to take charge of a complete strategy and
system implementations and support.
Learn more about our IT Support
Services >
