Just as firms outsource payrolls, legal work to outside law firms, or tax preparation to an accounting firm, Most Growing businesses are enlisting MSP's to handle all their I.T. needs. MSP organizations maintain networks, computers, servers, phone systems, wireless devices and handle all aspects of I.T.
The Price You Pay
Managed Service Providers can be had for a fraction of the cost of a full time internal I.T. resource. Below are some key money-saving and profit-boosting features that best-of-class Managed Service Provider should offer:
Proactive network monitoring, a server or internet connection that goes down will be detected immediately and can be fixed before the start of your business day.
No travel time fees. Managed Service Provider deploys resources both remotely and on-site as needed.
Regular and proactive maintenance of servers and desktops performed after-hours means zero business interruption. Proper maintenance is critical to preventing system breakdown.
No charge for setup of new users and computers – new users and new computers are set up as part of the monthly service agreement at no extra cost.
Managed Service Providers handle third party vendor management, which includes all vendor relationships, scheduling, services and product warranties.
Guaranteed response time on all issues and requests. Working with a professional Managed Service Provider means you will get a response within a guaranteed timeframe. A reliable MSP should offer a response time guarantee of 120 minutes or less.
Network documentation & asset tracking give you control over your I.T. assets. Managed Service Provider will do a complete assessment of your physical and virtual I.T. assets.
A monthly Executive Summary report card keeps you informed. This report contains results of proactive services and the maintenance performed as well as details on updates completed, noteworthy exceptions and identified errors.
Regularly scheduled backup testing ensures your backups are useable in an event of emergency. This ensures that backup solutions deployed by your MSP restore information properly in the event it is needed.
Zero termination penalties ensure great I.T. service and ultimate freedom. A best-in class Managed Service Provider will not charge any termination penalties if you switch to another provider.
Organizations of all sizes increasingly rely on technology to power their businesses; I.T. support is of paramount importance and now, more than ever, required to ensure your company’s continued daily functions.
The above constitutes a comprehensive list of outsourcing benefits available from a best-in-class Managed Service Provider. It should serve as a blueprint.
Call for an appointment to discuss and analyze your firm's needs. Becoming informed will save you invaluable time and cost.
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